I am reading a new Forrester report: Managing Business Velocity at the Edge. Here are some highlights in regards to weblogs (Forrester's research is worth owning if you have the budget):
[John Robb's Radio Weblog]
General Electric recently touted it 'corporate cockpit' of key business metrics -- viewable by only 45 executives across the company. But a $125 billion company with 300,000 employees can scarcely turn on a dime with that degree of information hoarding.
Employees are the early warning systems of business change.... Weblogs capture and cultivate knowledge, opinion, news about customers, technology, and markets.
Teams: Encourage Weblogs of evolving ideas. To harness internal expertise, firms should encourage employees to link their ideas to external supporting evidence using weblogs. For example, an engineering team at Motorola can bolster internal R&D thinking with outside expertise -- like Glenn Fleishman's Weblog on 802.11b standard for personal wireless technology.
The person-to-person connections enabled by IM, shared workspaces, and weblogging confound published system-based communication paths -- like approval processes, lead routing, and technical problem escalation. The result is a behavior change at every level. Executives must accept that the best information may pop-up in the virtual hallway.
Recommended vendors: Groove, Jabber, and UserLand
Doc provides a quote from a presentation by Jay Berman at a JP Morgan conference. One thing about the Internet is that as the walls to information access come down (as we route around the news establishment): we are now quickly able to see the underlying corruption in the system. We get original sources like this from JP Morgan, which would have traditionally been only heard by a select group of monied individuals who are investing in the media industry. We get original reporting of Supreme court cases and conferences that we can't attend ourselves. Things are presented as is without the usual dumbing down we see in big media stories. Or, if an opion is presented, it is the actual gut reaction of the person who was there (with any personal bias known to the reader of the weblog) that would normally be toned down in any normal news story. [John Robb's Radio Weblog]
Dan Gillmor's spin on the Two-Way-Web: "Many journalists have yet to discover: in an emerging era of multidirectional, digital communications, the audience can be an integral part of the process." I'm a bit more radical. The idea of "audience" is obsolete. The new medium is read-write. Low-low barrier to entry. [Scripting News]
Techdirt gets paid to blog.. I met Michael Masnick at last month's Supernova conference. Mike is president of Tech Dirt, a market/industry/competitor intelligence company. They use blogging, delivered via private portals, as a solution for managing their customers' information overload. They read, comment, and post on the topics near and dear to their customers' hearts. Fresh customized news, research reports, and scenario planning. Since 1997. Brilliant. [a klog apart]
via Oliver Wrede:
[a klog apart]
Building on the success of Weblogs for personal Web publishing, enterprises are starting to tap into blogs to streamline specific business processes such as intelligence gathering or to augment traditional content-and knowledge-management technologies. more...
In SF last night. Newbies nibbling fries on the periphery of geek talk and [behest of Mr Winer] ancient drinking songs. Especially intriguing to me (aside from putting faces to names and discovering new ebook publishing channels) is Dan Bricklin's new XML approach to small business directories.
Conference: Converging Technologies to Enhance Human Performance.
February 5-7, UCLA. This conference intends to explore what is currently being called Nano-bio-info-cogno convergence. This cross-disciplinary conference should prove to have some interesting discussions on how these different fields will play into the coming neurotechnology wave.
I hope someone blogs and streams it.
Zack keeps challenging my assumptions. The Emotional Revolution, where cognition can influence emotion. Medicalization of performance enhancement. Mental Health Expectancy. Neurotechology forecasting of sensoceuticals using the Pain Pleasure Principle. I can't wait for his book.
How can I apply the work context to moblogging? I'm using the term as taking pictures using your mobile phone or mobile camera and posting them to a weblog with a time/date/location/permalink stamp. I guess I'm also making the 3-year leap of assuming video capture where we get snapshots today. Marc Canter comments on responding to Russell's thoughts on moblogging. I agree with everything said so far.
What makes moblogging novel?
Enjoy a psychotic split with me. Imagine that you work in ...
With mobile cams and vids you can roll your own ethnographic studies. Watch buyer behavior in real time. Correllate with sales statistics by location.
Help sales teams. Enhance your CRM profiles with photos of major account contacts, meetings, facilities.
Moblog sales and promotional events. Create immediacy, share results, and broaden event reach.
Accounting and Logistics.
Nothing compares to eyeballing where the rubber meets the road. Moblog inventory. Moblog your customer, supplier, and partner operations. When combined with RFID tags, this may be the first time you visualize your supply chain.
Due dilligence? Get more done, faster, when you assess personnel, plant, products, and other assets.
Operations Analysis and Industrial Engineering.
Document processes, the better to understand them. Photograph bottlenecks and other contraints, the better to fix them.
Record how people really work, the better to help them understand their own processes.
Shop the competition and share the results before you get back to the office.
You're WalMart investor relations: marshall 10,000 small investors to show the competition all across the country.
A field view. Add moblogging to everyone who drives a company van to install, measure, or repair things. Let them document their routes, their visits, the problems they encounter. Makes for better watercooler conversation. Helps the next gal to visit that customer.
Education and Knowledge Sharing.
Informal moblogging can ease personnel transitions. With experience, they can enhance the role of blogs as knowledge repositories.
A picture is worth a thousand GANTT charts. When your projects aren't virtual, moblog your status reports.
Real world experimentation will prove or disprove these applications. I can't wait to start.
[a klog apart community][a klog apart]
Mike Wilson rants from his pulpit at The Universal Church of Cosmic Uncertainty. The sermon: 24 things he wants from his blog desktop. He wants it to be a fat client so he gets local storage, integration with other desktop apps and voice mail, tickers.
A few quotes:
4. To use a blog ... for a personal desktop heads-up-display console from which I work at all times.
5. A contact-management system that would make Harvey MacKay faint from information overload.
19. Built-in mind-mapping and diagramming toolkits for charting ideas and representing them textually once the "virtual whiteboarding" session is done. (Not to mention the automated post-session analysis and discovery phase designed to extrapolate on behalf of the participants.)
A great wishlist. Thinking really big. And he's gonna build it. Want to help?[a klog apart]
Julian weaves threads about klognets.. Blognets have been on Julian Elvé's mind this month. He follows and binds threads from Gary Lawrence Murphy, Matt Jones, Denham Grey, Lilia, George Siemens, Ton Zijlstra, Euan at The Obvious, TIG, Ross Mayfield, and Valdis Krebs. Should Julian's blog have been Synthesisia instead of Synesthesia? [a klog apart]
Lassica on newsreaders and custom newsreaders
[Business 2.0]: Many employees might feel that such a system is akin to management eavesdropping on water-cooler discussions. The internal weblogs I've seen work are those that track an idea's progress from offhand notion to fully matured proposal. I have seen three such blogs, always-on virtual whiteboards that have sped development and kept the status of projects clearer than they'd been before. They don't attempt to capture an organization's mood.
Such systems are not for every company, and they're far from widespread. And such success depends entirely on an individual firm's culture. If the company personality is too buttoned-up or secretive, a blog initiative will either fail to take off (there's nothing lonelier than a blog that doesn't get updated) or deteriorate into something unhealthy. The internal blogs that succeed will be safe, clean, well-lit virtual places in which diverse opinions are welcome and ideas -- not people -- are judged. Companies should always explore new ways of getting messages out and new tactics for fostering idea-exchange among the staff, but right now the blogging action is almost exclusively for external readers.
Some useful looking links as well.
John Robb is back, and up to something interesting scheme to bring remuneration to the world of weblogs:
MindPlex: The Weblog Network. I should have a project/business plan (although for all intents and purposes this will be operated to maximize revenue for the authors) for this by the end of the week. This will let me prioritize the steps necessary to bring this project to fruition. I am working already on some of the nuts/bolts, and asking questions along the way (and getting great answers too by the way -- thanks). BTW, anybody have feedback on the conceptual design I hacked together for the front door to the Network? [John Robb's Weblog]
Weblog Workshop by BloggingWorks. "Business blogs are taking off. Are you up to speed? Learn how your business can harness the power of weblogs to improve communication and efficiency at this hands-on workshop... Who's behind it? 37signals and Coudal Partners -- both pioneers in the corporate blogging world -- will lead the full day discussion." [bBlog: A sales, marketing and business weblog | XPLANE]
[Dave Pollard]: 'Using Knowledge Management to Drive Innovation' vs 'The Autism of Knowledge Management'
The truth, as is usually the case, is likely somewhere between the APQC's ebullient optimism and Lambe's relentless pessimism.